Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Eric Ebeling

August 22, 2023

5  out of  5 rating by Eric Ebeling
"I'll be a "customer for life", and I'm not just talking about my life insurance policy. Scott, your team (Danielle, Jeff, Renee and Christy) make you shine and make this customer feel like a VIP! Thanks for your recent help with a new auto policy."

sonnie allen

August 22, 2023

5  out of  5 rating by sonnie allen
"Working with Scott and his team has been an absolute pleasure. I have been a customer since 2011 and continue to be impressed by their commitment to their customer. They really do take their relationships with their customers personally."

Ross Grantham

August 11, 2023

5  out of  5 rating by Ross Grantham
"Danielle was extremely efficient, polite and thorough. Scott Ockerman and his team are fully vested in your needs and will work to get you the best rates possible."

Melissa Drouillard

August 1, 2023

5  out of  5 rating by Melissa Drouillard
"Excellent customer service! Everyone from the office is friendly, personable and professional! Renee went out of her way to ensure I had a positive experience. Scott quickly rectified some miscommunication and was quick to ensure things were straightened out. I have been with this office for years and will continue to give them my service for many years to come."

Darrin Nagy

June 29, 2023

5  out of  5 rating by Darrin Nagy
"I personally want to thank Scott for personally handling my claim. Scott took the time to expedite the claim resulting in a timely repair of my vehicle. Additionally, Scott and his staff went beyond to keep me happy. 😊 Thank you all!"

Matt Shaker

April 4, 2023

5  out of  5 rating by Matt Shaker
"I had a really great experience here. Danielle listened to all of my needs and even suggested some things I hadn't considered. They pay attention to important details here. And when you're dealing with insurance, details matter. A+. If you need insurance, this is the place to go."

Danielle Lafranca

April 4, 2023

5  out of  5 rating by Danielle Lafranca
"I have had nothing but excellent experiences with Scott Ockerman’s agency. He maintains a positive and organized agency. Keeps world class service at the forefront of everything he and his staff do. When rates increase and I need to know why. It’s an easy phone call to get an answer that actually makes sense. Scott and Jeff rock!!"

Dawn Henson

April 4, 2023

5  out of  5 rating by Dawn Henson
"So happy with Scott and team! Every question answered, prompt service, great rates, and the right coverages for home, and auto!!"


March 25, 2023

1  out of  5 rating by Cody
"I’ve been dealing with these people for a couple years now and I have no clue how they have good ratings. My insurance hasn’t dropped once, in fact it’s gone up a couple times because I have moved. They just quoted me 1800 for the year of motorcycle insurance and 2300 for my truck? And they couldn’t do anything better than that? You all are a joke at State Farm. I switched to Harley Davidson insurance for not even 600 for the year! Scott Ockerman is a ripoff insurance con man. And now you want a 300 dollar fee for cancellation? Nope, you’re not getting that. DO NOT DEAL WITH THESE PEOPLE! Overpaying for garbage insurance. You all are a joke."

Chau Schroeder

February 1, 2023

5  out of  5 rating by Chau Schroeder
"My friend, Bert & I were very pleased in how Scott Ockerman took care of my friend to help her buy new auto insurance for her new 2023 Equinox when she wasn't happy with her old auto insurance. Bert & I were re-ferred to Scott by Allen Hall Jr. , Bert's salesperson at Wally Edgar Dealership yesterday. I know that Bert will be pleased with Scott whenever she has any questions about her auto insurance. Thank you , Scott!"


September 8, 2022

5  out of  5 rating by Jim
"Great customer service 👍🏻"

Heather Burnette

August 13, 2022

5  out of  5 rating by Heather Burnette
"I've been with this company, and this office specifically forever and they have always taken good care of me."

demonty green

July 20, 2022

5  out of  5 rating by demonty green
"Great Communication And Experienced Support"

Jessica Piccard

December 20, 2021

5  out of  5 rating by Jessica Piccard
"We have used Scott Ockerman and his team for many years and cannot think of a better team to manage the insurance of our fleet! Their knowledge and responsiveness is second to none. We deal mostly with Jeff and Scott and they make any issue, regardless of it's complexity, seem minor and never an inconvenience. It is an absolute pleasure to work with them!"

Bob Jackson

May 7, 2021

5  out of  5 rating by Bob Jackson
"Outstanding customer support. Staff is knowledgeable, professional and consistent in providing support for any of my request. 20 yrs plus customer with same agency"

Evaline Loxley-Smith

May 3, 2021

5  out of  5 rating by Evaline Loxley-Smith
"I always have very personable service at this office. Jeff has always gone above and beyond to answer all my questions, explains things very well and to make sure I get the best coverage for the best rates, with 2 teen drivers this was very important to me."

the green room RANT

April 26, 2021

5  out of  5 rating by the green room RANT
"Great service"

Sara McCabe

March 25, 2021

5  out of  5 rating by Sara McCabe
"I had a very positive, welcoming and supportive experience with Scott Ockerman and his team. I unfortunately had two claims due to all the lovely deer in my area and their attraction to my car! The two incidents happened within a two week period and I definitely felt worried, defeated and just frustrated. Thankfully Scott and his team quickly worked to make sure that I was accommodated and that my life wasn't drastically interrupted both times. I didn't miss a day of work and I didn't have any major out of pocket costs due to the accidents. I lived far from home, far from any family and support but I felt like I didn't have to worry because I was taken care of. Scott and his team made sure I was given all the information I needed and walked me through everything from beginning to end. They made me feel like I was a priority. I highly recommend reaching out and chatting with Scott and his team to see if their services are best for you. Scott and his team are a great team to have by your side."

Joseph Foote

March 25, 2021

5  out of  5 rating by Joseph Foote
"Excellent service I am coming from another state farm agency. First day into this lake Orian office, I was already felt welcomed.I fly drones and have a few cars. So I always have a new questions to ask. I called the office and they give me the correct knowledge and go out of their way to make sure The job is done.If you’re looking for a warm welcoming company to save a large amount of money. Steve Ockerman is the place for you"

Kimberly koppi

February 4, 2021

5  out of  5 rating by Kimberly koppi
"Always so friendly and helpful! Quick to respond as well : )"

D Jones

July 21, 2020

5  out of  5 rating by D Jones
"This is the best insurance agency ever they meet your need fast an so very professional."

Theresa Rivera

July 15, 2020

5  out of  5 rating by Theresa Rivera
"Love this State farm office. We are like family there. Everyone is so personable. It's wonderful..."


December 9, 2019

5  out of  5 rating by MC C
"Great Service, Very Friendly Staff. Always take care of my needs and answer my questions"

Paul Sadzinski

October 29, 2019

5  out of  5 rating by Paul Sadzinski
"Friendly staff."

Gina Zambos

September 21, 2019

5  out of  5 rating by Gina Zambos
"Staff r great"